Because our products are handmade in small batches please allow up to 5 business days (not including weekends or holidays), for us to process your order. All of our products are handcrafted with high-quality ingredients and take a bit longer to prepare.
Shipping Time
After your order has been processed, please allow an additional 2-7 business days (not including weekends or holidays) for your Curly Temple package to arrive! Then you are all set to enjoy your Curly Temple experience!
*Possible Carrier Shipping Delays: During the holiday season or COVID-19 things can get really busy for shipping carriers. Therefore, you may experience delays that are not at the fault of Curly Temple.
The purchaser is responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct.
We are not responsible for goods delivered to the wrong address that was input at the time of ordering.
If you happen to notice that you entered the wrong address, you can email us at info@mycurlytemple.com with the correct shipping address before your shipping label is created.
Once your shipping label is created, we will not be responsible for the incorrect address & the subsequent delivery.
If the package is returned your order can be mailed out again at the purchasers expense.
If a package is returned to Curly Temple due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery, the customer will be responsible for the return shipping cost, as well as, any additional delivery cost.
Curly Temple is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.
No refunds will be provided if any part of the address is incorrect.
We are so sorry to hear that your Curly Temple package has been either lost or stolen. Please see below:
Curly Temple is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order.
Upon customer inquiry, Curly Temple will confirm delivery to the provided address, date of delivery, as well as, tracking & shipping carrier information for the customer to investigate.
