Because our products are handmade in small batches please allow up to 5 business days (not including weekends or holidays), for us to process your order. All of our products are handcrafted with high-quality ingredients and take a bit longer to prepare.
Shipping Time
After your order has been processed, please allow an additional 2-7 business days (not including weekends or holidays) for your Curly Temple package to arrive! Then you are all set to enjoy your Curly Temple experience!
*Possible Carrier Shipping Delays: During the holiday season or COVID-19 things can get really busy for shipping carriers. Therefore, you may experience delays that are not at the fault of Curly Temple.
The purchaser is responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct.
We are not responsible for goods delivered to the wrong address that was input at the time of ordering.
If you happen to notice that you entered the wrong address, you can email us at info@mycurlytemple.com with the correct shipping address before your shipping label is created.
Once your shipping label is created, we will not be responsible for the incorrect address & the subsequent delivery.
If the package is returned your order can be mailed out again at the purchasers expense.
If a package is returned to Curly Temple due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery, the customer will be responsible for the return shipping cost, as well as, any additional delivery cost.
Curly Temple is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.
No refunds will be provided if any part of the address is incorrect.
We are so sorry to hear that your Curly Temple package has been either lost or stolen. Please see below:
Curly Temple is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order.
Upon customer inquiry, Curly Temple will confirm delivery to the provided address, date of delivery, as well as, tracking & shipping carrier information for the customer to investigate.
Ingredients may have been derived from corn, soy, wheat, and/or nut products. They may have also been produced in a facility that makes those products.
We recommend conducting an "Area/Patch Test" as described below.
Area/Patch Test
This test allows you to test a small area of your skin for 24 hours before applying the treatment to a larger area. We recommend rubbing the Curly Temple product on the skin near your elbow, covering it with a bandage for 24 hours and if there is no allergic response (redness, itchiness, swelling) then apply the treatment as directed in the instructions. If you have an allergic reaction, we do not recommend the use of the product and suggest that you seek a medical professional’s consultation.
